INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Phone and Email Support

Tel : +1(270) 849 -7743
Email : [email protected]

Where can I view my sales receipt?

You can easily view and download your sales receipt at any time by following these steps:

If You Have an Account:

  1. Log in to your account.

  2. Go to Your Orders or Order History.

  3. Find the order you’re looking for.

  4. Click “View Receipt” or “Download Invoice”.

If You Checked Out as a Guest:

Look for the order confirmation email we sent to you after your purchase. Your receipt is usually attached or linked in that email.

How can I return an item?

We want you to be completely satisfied with your purchase. If you're not happy with your order, returning an item is easy!

Return Process:

  1. Check Eligibility
    Returns are accepted within [X days] of delivery. Items must be unused, in their original condition, and in the original packaging.

  2. Request a Return

    • Log in to your account and go to Your Orders

    • Select the item you want to return

    • Click "Request a Return" and follow the prompts
      (Alternatively, you can contact us

Will you restock items indicated as “out of stock?”
Where can I ship my order?

We currently ship orders to the following locations:

Domestic Shipping

We offer shipping across [your country name], including:

  • All major cities and towns

  • Most rural and regional areas

  • PO Boxes (if applicable)

International Shipping (if applicable)

We also ship to selected countries worldwide. To see if we ship to your location:

  1. Add your items to the cart

  2. Go to checkout

  3. Enter your shipping address — available shipping options will appear automatically.

📦 Note: Shipping availability and delivery times may vary by location.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS